Solution Assessment Specialist
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.
The Microsoft Solution Assessment Specialist is an integral part of the Microsoft Sales Team. Any successful migration or modernization project has one thing in common: great data was collected that generated valuable insights on precisely how the customer should proceed incorporating practical solution and cloud economic recommendations.
Solution Assessments deliver these valuable insights through channel-led, Microsoft approved assessments that use 1st and 3rd party discovery and visualized analysis tools to enable customer cloud migrations and modernizations. These assessments are cross-segment (Enterprise, Corporate, and Top Unmanaged SMB) and cover multiple Solution Areas (Apps & Infra, Data & AI, Modern Workplace, Security, and Biz Apps).
The Solution Assessment Specialist’s (SAS) primary role is to support the AE/ Specialist / Technical Specialist with driving Solution Assessments thru partners or Assessment Desk Suppliers that lead to positive CPE, Cloud revenue and new customer adds.
This will be accomplished by performing the following:
- Participate with the Sales Teams during Portfolio Optimization (Territory Planning)
- Deliver the right Solution Assessment to align with Customer needs and the Solution Area Sales Plays
- Recommend Solution Assessment Partner and coordinate handoff to migration Partner
- Scale through our "Solution Assessment as a Microsoft Service" suppliers
- Allocate 1st or 3rd Party discovery tool (e.g. Azure Migrate/ Movere, Unify Cloud, CAST, Cloudamize, etc.) and orchestrate funding
- Align analysis to the Customers desired outcome and Cloud journey incorporating cloud economics
- Ensure Solution Assessment includes deployment path or P2P orchestration with a migration partner
We are looking for someone who specializes in understanding the available Microsoft Solution Assessments and how they align to customer needs and incorporate Microsoft’s Solution Areas and products. This means having a deep understanding of 1st and 3rd party discovery and analysis tools that customers rely on to fully understand their IT environments. It also means having great relationships with global and local Microsoft Solution Assessment Partners who have the expertise to deliver these assessments.
Key Capabilities Required:
Assessment Subject Matter Expertise: Champions Solution Assessment and cloud migration optimization. Advises customers, partners, and team members on elements that drive consumption and critical migration triggers.
Assessment Implementation: Presents Solution Assessment results and plan options back to customer leadership teams directly with or indirectly through partners and/or suppliers for complex accounts.
Strategy & Planning: Proactively engages in customer and accounting team research to gather insights for Solution Assessment planning across segments, technology, and/or accounts.
Partner and Supplier Relationship Management: Drives co-funded solution assessments with partners, suppliers, and/or assessment desk. Solicits localized expertise from partners regarding customers' markets and business to deliver catered solutions. Oversees partner onboarding and training (e.g., tools, warranty, priorities).
Discovery Tool Expertise: Clearly articulates the business value in using various tools and/or ISV Solutions, and makes influential recommendations on which tool is most appropriate for customers' desired outcomes.
- Consultative selling with a hunting spirit, results orientated and self-learning
- Operational excellence in Partner and Customer engagement management
- Executive stakeholder management across customers and partners
- In-depth Microsoft Solution Assessment, discovery tool, with cloud economics expertise and ability to simplify complexity to audiences of different levels
What we offer:
- The chance to be on the leading front of the digital transformation at Microsoft and of our customers,
- Significant executive level visibility and interactions in situations that demonstrate the impact you can have on their business,
- The opportunity to succeed personally by helping customers and partners achieve their goals and objectives.
Key Experiences and Education:
Bachelor's degree in IT, Business, Finance, or related field AND 4-6 years of practical experience in solution sales, technical sales, marketing, communications licensing, and channel/business development experience,
Relevant certifications from Microsoft or competitive platforms AND 3-5 years solution sales, technical sales, marketing, communications, licensing, or channel/business development experience.
Local language required at discretion of the hiring manager.
Required within Year 1 of Role: Azure Fundamentals or equivalent, plus required Role Learning Requirements.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Today’s Solution Assessment Specialists are at the lead of helping every other customer facing sales role obtain the information they need to drive our customer’s success. They not only drive the capture of customer’s IT infrastructure data, but play an instrumental role in driving the translation of that data into meaningful insights that directly leads to app and cloud migrations and modernizations.
Key Areas of Responsibility - What SAS's do:
Assessment Subject Matter Expertise: Demonstrates subject matter expertise in Solution Assessments and cloud migration.
Assessment Implementation: Acts as a trusted advisor to consult on effective plan deployment and new opportunity developments.
Strategy & Planning: Supports pre-sales and pipeline generation. Identifies and reviews new engagements, advising on which are strategically worth pursuing.
Partner and Supplier Relationship Management: Leverages and strengthens collaborative relationships across extended partner teams.
Discovery Tool Expertise: Advises customers, partners, and team members on how to maximize Solution Assessments and migration tools.