Senior User Researcher, Buyer Experience

il y a 1 semaine San Francisco   3 vues
Détails de l'annonce
Job Description

Do you live and breathe research, love working with people, and thrive on applying insights to influence product design and strategy? Atlassian is searching for a Researcher to join our growing team in San Francisco!

You will join a dedicated, nimble team that is helping Atlassian achieve its mission of unleashing the potential in every team. We have nearly 9M users all around the world—and teams (massive and small) depend on our software to do their work. You'll conduct research that not only informs our ultimate mission, but that also feeds the design, strategy and development for our Buyer Experience teams.

In This Role, You'll Get To:Help identify and understand the questions we need to answer to move product strategy and execution forward. Your insights and discoveries will help inform company strategy, product experiences, and long-term roadmaps.Conduct end-to-end research, using a blend of methodologies, to help us gain confidence in our understanding of our users needs. You'll be empowered to work with autonomy and creativity every step of the way.Contribute to the development of a strong and innovative research practice across Atlassian. Coach and mentor other members of the growing Atlassian Research team, and evangelize research across Atlassian to create a more customer empathetic culture. Work to ensure team engagement in user research studies, and foster a shared understanding of research output to drive research informed decision making.On Day One, We'd Expect You To Have:5+ years of hands-on experience designing and conducting user research and be able to show how your work has had an impact. We expect to hear stories of how your research influenced product roadmaps and informed design decisions.Demonstrable creative thinking skills, and an ability to thrive in a team environment. You are comfortable with ambiguity, enjoy crafting your own research questions, and are capable of identifying the right methodology for the study at hand.Experience with a variety of qualitative and quantitative research techniques, along with the knowledge of when and why to apply them. Strong communication skills, and proven experience influencing and inspiring change using data and storytelling. You have created effective ways of sharing your insights to ensure they resonate.

More about our team

You'll join a passionate team of mixed methods researchers. We work together to continuously improve our craft as researchers and our ability to support Atlassian to build better experiences for our customers and users. We have a mix of embedded and centralized research programs that allows us to both follow the user journey wherever it may take us, as well as have deep impact at the product level. It's all about improving our user's experience no matter who or where it is.



More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.