Experience Research Manager II (open to remote work, except in CO, SD, VT, AND WV)

Remote Vereinigte Staaten, Beaverton Nike vor 1 Monat
English

Werde Teil des Teams von NIKE, Inc. Team

NIKE, Inc. stattet nicht nur die besten Athleten der Welt aus. Wir erkunden neue Möglichkeiten, finden Wege und überwinden die Grenzen des Machbaren. Unser Unternehmen sucht nach Menschen, die wachsen, denken, träumen und gestalten möchten. Unsere Unternehmenskultur schätzt Vielfalt und belohnt Einfallsreichtum. Unsere Marke sucht Menschen, die ihre Ziele erreichen, Führungsfähigkeiten haben und den Blick in die Zukunft richten. Bei NIKE, Inc. bringen alle Mitarbeiterinnen und Mitarbeiter ihre Fähigkeiten ein und nehmen immer neue Herausforderungen mit Leidenschaft an.

WHO ARE WE LOOKING FOR?

We are looking for an Experience Research Manager II. You’re a seasoned team member who thrives as an authority. You’re a pro at uncovering consumer needs through a variety of qualitative research methods. You love solving hard problems and can present complex ideas in a way that’s easy to understand - anticipating objections while persuading others to adopt and act on a point of view.

You’re a champion of user research standard methodologies and continually work to maintain a human-centered product design culture. Your people and communication skills are unparalleled. You’re a gifted storyteller who is adept at crafting work that persuade, influence and inspire multi-disciplinary teams. You've got an in-depth knowledge of the digital retail landscape, premier examples, and emerging trends.

WHO WILL YOU WORK WITH?

The Experience Research & Analytics team relentlessly improves the consumer experience by delivering action-oriented qualitative and quantitative insights across all Nike Direct touchpoints. We are a multi-disciplinary team with data scientists, analysts, and experience researchers across both embedded squads and centers of excellence. We partner with designers, product managers, engineers and many other partners across Nike.com, Nike App, SNKRS, NTC, NRC and Nike Stores to create and optimize experiences that are distinctly Nike and serve the needs of the consumer.

WHAT WILL YOUR RESPONSIBILITIES BE?

  • Partner with data science, analytics, product and design teams to build consumer empathy while putting consumer needs at the center of the development process
  • Act as an ongoing through partner and strategic advisor to product and design partners to ensure insights are being interpreted and effectively applied
  • Influence and deliver against your domain’s research roadmap - field requests, prioritize against business needs, and define delivery timelines
  • Apply a variety of qualitative methods (including but not limited to surveys, diary studies, interviews, etc.) to discover whitespace opportunities, explore propositions and validate solutions
  • Design and moderate consumer interviews that elicit authentic behaviors and reactions
  • Lead synthesis of qualitative findings and present them in a way that informs, influences and shapes product design decisions
What you bring to nike:
  • Passion for the consumer experience, ideally at the intersection of digital, retail and sports
  • Deep experience with user-centered research methodologies and how to apply them
  • Excellent scoping and project management skills
  • Experience conducting research virtually and globally, including non-English markets
  • Strong storytelling and presentation skills – you find clear and compelling ways to communicate rich customer insights to multi-functional partners with clear implications that drive action
  • Proven impact to digital products and/or retail experiences as a result of your research

Nike requires all applicants for this position to be vaccinated for COVID-19 as a condition of hire. As an equal opportunity employer, Nike will make accommodations to individuals who cannot be vaccinated in accordance with applicable law.


NIKE, Inc. ist ein Wachstumsunternehmen, das nach Mitarbeiterinnen und Mitarbeitern sucht, die mit uns wachsen möchten. Nike bietet ein großzügiges Leistungspaket, ein ungezwungenes Arbeitsumfeld, eine vielfältige und inklusive Unternehmenskultur und eine Atmosphäre, die berufliche Weiterentwicklung begünstigt. Unabhängig von Standort und Rolle verfolgen alle Beschäftigten von Nike gemeinsam ein Ziel: Jedem Athleten* der Welt Inspiration und Innovation zu bringen.

NIKE, Inc. legt bei der Auswahl seiner Mitarbeiter Wert auf Vielfalt. Wir prüfen qualifizierte Bewerber ohne Berücksichtigung von ethnischer Zugehörigkeit, Herkunft, Religion, Nationalität, Alter, sexueller Orientierung, Geschlecht, Geschlechtsidentität, Veteranenstatus und Behinderung.