Customer Service Agent (FR)

2 weeks ago Valencia   216 views
Job Details

Helping our customers from the fantastic Valencia?

Are you ready for an once in a lifetime adventure in Valencia? Do you want to live in the sunny Valencia and be part of our dynamic and young team? Then the Helloprint adventure is the right adventure for you. Get to know Europe’s most ambitious start-up and start making the most of your opportunities today.

As Customer Service Agent FR you will be part of Helloprint’s French Customer Experience team, which is part of our international Customer Experience Centre in Valencia. Our team makes sure that the thousands of customers who visit us every day will become super-satisfied and stay that way, all from our amazing office in Spain.

We are looking for the most customer-oriented superstars out there, who know how to provide “WoW” customer service and have a super commercial mindset. We want our customers to put the phone down with a smile on their face after talking to you! You help them through the process and show them that ordering print is really, really easy at Helloprint.

What we are looking for

  You have higher vocational level

  You are super customer friendly and have a commercial mindset

  Experience with Customer Service is a plus

  You are a real go-getter, thrive on change and make our business in France grow

  You are a real team player and a true addition to our super fun team

  You are willing to relocate to Valencia and planning to stay for at least a year

  Flexible availability, we have shifts between 08:00-22:00 Monday - Sunday

  You are native French.

What we offer

  A unique possibility to have an amazing time in Europe’s coolest city;

  Valencia's best office location, right in Plaza Canovas del Castillo in the middle of the city centre surrounded by tapas bars;

  A team of 80 amazing colleagues with 22 different nationalities and an average age of 27;

  Help with finding accommodation;

  Hola! Free Spanish classes with your colleagues;

  A lot of extras: breakfast, lunch and dinner all taken care of, very healthy and delicious freshly prepared by our Mona. Also, the best drinks and events, need we say more?

 Good compensation, including a bonus-scheme.

More about Helloprint

Helloprint is one of Europe’s fastest growing technology companies, active in 8 countries and winner of the Deloitte Fast50 Rising Star Award 2016. From our offices in Rotterdam and Valencia we make sure our customers will love us. As we want to grow faster, we’re searching for new Helloprinters. People who love to help out our customers, who go out of their way to provide excellent service and who are looking for an environment with young and ambitious people. Individuals who want to work in an environment that matches 2018.

Up for it?

Our Helloprint talent acquisition process is straightforward with one important goal - knowing for sure that you and Helloprint are both up for it in the long run!

When we receive your application and our first impression is positive, we will contact you and explain all steps that will be part of our process.

Enthusiastic? Give it your best shot and let us know why!

Welcome to Helloprint. Design Yourself.

Company Description
Helloprint is one of the fastest growing e-commerce platforms in Europe and winner of the Deloitte Fast 50 Rising Star 2016. What began in 2013 with 4 young guys with a dream, quickly evolved into an international e-commerce player with almost 200 team members, growing at lightning speed.
At Helloprint, we never sit still and are always hungry for growth. Our culture is leading and our team of A players makes the difference. Our platform, now live in 8 countries (and counting), is visited by millions of people every year and our young and hungry team is ready to rock the e-commerce world.
Although you may assume print work is boring, nothing could be further from the truth at Helloprint. Meet true Tech and Marketing in the heart of Rotterdam and get to know the most ambitious e-commerce scale-up of Europe.